Winning Days Casino - プレーヤーがボーナスを受け取っていないと訴えています。

No matter how many times you deposit. When you request for some free bonus or free spins the customer service team will give you the same answer alway…..

no room for any bonus…

never changes and it seems that are not customer service trained. Also you will be told by them that you should only play for fun and there is also a consultant that wants to assume on your deposit but she has no idea what you can and cannot afford to pay

Dear Joz1614,

Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with Winning Days Casino.

However please keep in mind casinos can award bonuses at their own discretion. We can't ask the casino to grant you any bonus.

Please let me know if I overlooked any information, otherwise, your complaint will be rejected as unjustified.

Best regards,

Tomas

Dear Joz1614,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.