Winorama Casino - デポジットはプレーヤーの口座残高に表示されませんでした。

I don't find my deposit on January 4th .... I won't play with winorama anymore

Non mi ritrovo il mio deposito  del 4 gennaio  .... Nn giocherò  piu  ccon winorama 

Hello Palma.

Thank you very much for submitting your complaint. We are very sorry to hear about your negative experience. Have you informed the Winorama Casino about this fact? We’ve had only good experience with this casino, they are also cooperative in solving complaints on our website. Please, provide us with more information so that we can investigate this issue and help you.

Dear Palma.

We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.

Unfortunately, we’re forced to reject this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.

The player can reopen this complaint anytime.