Winorama Casino - プレイヤーはもうプレイできません。

Since this morning I have received a message that this casino is illegal and has been blocked. I have a small credit and wanted to play. Are my 50 francs lost now?

greetings from Switzerland

Seit heute Morgen bekomme ich die Meldung das dieses Casino illegal ist und gesperrt wurde. Ich habe noch ein kleines Guthaben und wollte spielen. Sind meine 50 Franken nun verloren? 

Grüsse aus der Schweiz

Hello Cornelia.

We are very sorry to hear about your troubles. The problems you have are most likely caused by changes in legislation. If you are no longer able to access their website, the casino should refund your deposits. Another possibility is to use a VPN (if you would like to continue playing). But before you do so, you should contact them and ask if it is possible and explain to them why you need to use a VPN. Did you try to contact the casino?

Dear Cornelia,

We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.

Good day

I had access to my Spiek account again a few days later. So the problem is solved, thanks.

Guten Tag

Ich hatte ein paar Tage später wieder Zugriff auf mein Spiekerkonto. Somit hat sich das Problem gelöst, danke. 

Dear Cornelia,

Thank you for using the Casino Guru complaint resolution center. We are glad to hear that your issue got resolved. We will now mark it as 'resolved' in our system.