Winorama Casino - プレイヤーは払い戻しについて質問しています。

I paid almost 1000 euros, in less than twelve hours, and with the corresponding refund codes, but unfortunately I have not been refunded even half of what was due to me, I am complaining every day but to no avail, they don't answer me anymore the complaint I do not know where to turn ms I would like to report this site of cheaters and scammers thanks .... The site is winorama

Ho versato quasi 1000 euro, in meno di dodici ore, e con i corrispettivi codici di rimborsi, ma purtroppo non mi è stato rimborsato nemmeno la metà di quello che mi spettava, sto reclamano tutti i giorni ma senza nessun risultato, non mi rispondono piu al reclamo io non so a chi rivolgermi ms vorrei denunciare questo sito di imbroglioni e truffatori grazie.... Il sito è winorama 

Dear Domenico,

Thank you very much for submitting your complaint. I’m afraid, I will need more information regarding your problem as I don’t understand what the issue is. Please could you elaborate? Have you tried to redeem a cashback bonus? I will be waiting for your reply patiently. Thank you in advance.

Best regards,

Petronela

Dear Domenico,

We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.

Unfortunately, we’re rejecting this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with a further investigation or suggest possible solutions.

The player can reopen this complaint anytime.