1win Casino - プレイヤーの入金が遅れています。

i made two deposit first one is 300 and last one is 800 4 days done still i am waiting for my deposit. they everytime gave me same answer that 24 hours take s to deposit.

Dear dushyant7105, 

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. If your deposit has never been credited to your casino account, the only thing I would recommend is contacting your payment provider. They need to investigate, but bear in mind, that it’s a complicated process that takes approximately one month. In these cases, the casino usually has its hands tied. 

I’m sorry that we couldn’t be of much help at this time. I will leave this complaint open for a month and kindly ask you to keep us updated. Thank you very much for your understanding. 

Best regards, 

Veronika

i talked with my payment provider they said transaction is successful done

Dear dushyant7105, has the deposit been credited to your account yet? Please let me know.