20Bet Casino - プレイヤーに問題が発生しています。

I managed to withdraw mifinity to 20bet to play mifinty rejects my bank statements, and 20bet does not validate the account it says only with mifinity approval, someone help me

Consegui fazer o saque de mifinity para o 20bet para jogar o mifinty rejeita os meus extratos bancarios ,e 20bet nao valida a conta diz que so com aprovação de mifinity ,alguém me ajuda

Dear rosajoana642,

Thank you very much for submitting your complaint. I’m afraid, I am not sure I understand what is going on. Could you please elaborate? Is this complaint about issues with the payment provider Mifinity? Or are you struggling to verify your 20Bet Casino account?

I will be waiting for your reply patiently.

Best regards,

Kristina

I'm waiting for account verification that has already been verified but it won't let me withdraw without making a deposit with my account

Eu estou a espera de verificação de conta que ja foi verificada mas n me deixa sacar sem fazer um deposito com a minha conta

Thank you for your reply, rosajoana642. Have you made any successful deposits before? Do I understand correctly that you had to submit new documents to verify your account?

Dear rosajoana642,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.