20bets Casino - プレイヤーの撤退は遅れています。

Hello and please help....

I registered with 20bets, was very lucky and also won big....unfortunately, my payout is not going out and has been waiting for processing for 1 week.....I received 1 payout of 1200€....account is verified. .....

I am only put off and put off according to the statement it takes a maximum of 3 days for the payment to be sent.....nothing happens

Documents I have all screenshots chat history.....

As of today €6200 in process

Player account: 3500€ which I can not submit because the above is not completed....

I just want to complete it because the deposits have long since been debited to me....

Greeting

AMGE55

Hallo und bitte um Hilfe....

habe bei 20bets mich angemeldet, hatte gut Glück und auch gross gewonnen....leider geht meine Auszahlung nicht raus steht seid 1 Woche auf Bearbeitung.....1 Auszahlung von 1200€ habe ich bekommen....Konto ist verifiziert......

werde nur hingehalten und vertröstet nach Aussage dauert es maximal 3 Tage bis die Auszahlung gesendet wird.....passieren tut nichts

Unterlagen habe ich alle screenshots Chatverlauf.....

Stand heute 6200€ in Bearbeitung

Spielerkonto:3500€ die ich nicht einreichen kann weil die oben genannte nicht abgeschlossen ist....

will doch nur einfach abschliessen da die Einzahlungen mir auch längst belastet wurden....

Gruss

AMGE55

Dear AMGE55,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. It’s quite usual for withdrawal, to take a couple of days or even weeks to get fully processed. This means that it may take some time before your money appears in your account. That’s why we advise players to be patient and wait at least 14 days after requesting their withdrawals before they submit a complaint. If you don’t receive your winnings by then, please, let us know and we will try to help you.

Thank you for your understanding.

Best regards,

Kristina

Hi

you are right money has arrived…..can close the case

Thank you

Greeting

Hallo

hast Recht Geld ist angekommen…..kannst den Fall schließen

danke

Gruss

Awesome news, AMGE55. As the complaint has been successfully resolved, we will now close it as ‘resolved’ in our system. Thanks for your cooperation and don’t hesitate to contact us if you run into any issues with this or any other casino in the future. We are here to help.