22bet Casino - プレイヤーの賞金は没収されました。

After verifying my identity at 22bet Casino, my balance was unilaterally confiscated due to multiple account registrations.

Before the verification, I was able to withdraw once, but when I tried to withdraw again, they requested verification, and afterwards, my account was suspended.

This casino does not allow withdrawals for winners.

22betカジノより本人確認後、複数アカウント登録につき一方的に残高の没収をされました。

本人確認前は一度だけ出金出来ましたが、再度出金した時に本人確認を求められ、その後アカウント停止となりました。

勝利した者へは出金出来ないカジノになっています。

Dear yusuke1935,

Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with 22bet Casino.

Please allow me to ask you a few questions, so I can better understand the situation. 

• Have you opened other accounts besides this one in the casino?
• Is there any chance that someone from your household or using the same IP address has also created an account at this casino? 
• Have you accepted casino bonuses on this account?
• Did you achieve your current balance with the help of a bonus? 
• What games did you play to accumulate your current balance in the casino? (slots, live games, betting on sports) 

I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Tomas

Thank you for contacting us.

Have you opened any other accounts with this casino?

→You can also open accounts at other casinos.

Is it possible that your family or someone using the same IP address has created an account at this casino?

→No.

Have you received any casino bonuses on this account?

→There is no receipt.

Did the bonus help you achieve your current balance?

→I didn't receive any bonus, so it's not thanks to the bonus.

What games did you play to accumulate your current casino balance? (slots, live games, sports bets)

I think I bet a total of nearly $2000 on slots, live sports, and casino.

thank you.

絡ありがとうございます。

このカジノの他に他のアカウントを開設しましたか?

→他のカジノでもアカウント開設はあります。

あなたの家族や同じ IP アドレスを使用している誰かがこのカジノでアカウントを作成している可能性はありますか?

→無いです。

このアカウントでカジノボーナスを受け取りましたか?

→受け取りは無いです。

ボーナスのおかげで現在の残高を達成できましたか?

→ボーナスの受け取りは無いのでボーナスのおかげでは無いですね。

カジノの現在の残高を貯めるために、どのゲームをプレイしましたか? (スロット、ライブゲーム、スポーツへの賭け)

スロット、LIVEスポーツ,カジノと2000$近くはトータルbetしていると思います。

よろしくお願いします。