7Signs Casino - プレイヤーの撤退が遅れ、応答がありません。

I requested a withdrawal on the 11th and was told it would take 3 business days to process the payment. However, up until now, the Casino has not paid me. I went to the chat to ask for an update, and each time, I was given a different story. They said the delay was due to my bank not processing the payment. I asked them for proof of this error, but they didn’t respond and just ended the chat. Another time, they said the delay was due to high withdrawal demand. Another time, they said the withdrawal period is 3 to 5 business days, even though I was initially informed it would be 3 business days. It’s always a conversation that doesn't make sense. It’s just 600 reais, and they are making it difficult to withdraw. Imagine if it were a larger amount. They just keep saying the payment is delayed but is being processed.

Don’t waste your time playing at this Casino. They are all frauds. I have screenshots of all the conversations, always filled with lies.

Solicitei o saque dia 11 pediram 3 dias úteis para realizar o pagamento, e até o momento o Casino não mim pagou entro no chat pra pedir alguma resposta e todas as vezes tem uma história diferente, fala que está atrasado devido o meu banco não está processando o pagamento pedir a eles prova do erro que eles informaram não mim responderam apenas encerra o chat, outra vez falaram que está atrasado por causa da alta demanda de saque, a outra vez já falaram que o saque e de 3 a 5 dias úteis sendo que mim informaram 3 dias úteis, e sempre e uma conversa sem fundamento, são apenas 600 reais estão colocando dificuldade no saque e imagina se fosse um grande ganho, só falam que está atrasado mais estão processando o pagamento.

Não perda seu tempo jogando nesse Casino ele são tudo fraude. Tenho todos print das conversas sempre com mentiras

Dear juniorcdb,

Thank you very much for submitting your complaint. We are sorry to hear about the issue with your withdrawal and understand your concern. However, please bear in mind that it’s quite usual for withdrawals to take a couple of days or even weeks to get fully processed. This means that it may take some time before your money appears in your account. This delay may be caused by unfinished KYC verification or a high volume of withdrawal requests.

That’s why we advise players to be patient, cooperate fully with the casino, and wait at least 14 days after requesting their withdrawals before submitting a complaint.

If your account has been successfully verified, your game history checked, your withdrawal approved by the casino, and you still haven't received your winnings by 14 days since requesting the withdrawal, we will intervene and do our best to help you.

Thank you in advance for your patience and understanding.

Best regards,

Dominika

There is no such thing, I play on several platforms, this has never happened, this time is very high and was requested via Pix, the platforms I play and in 1 hour I receive, I don't know why only this one has this long time, everything has already been verified, to receive and quickly to pay an eternity

Não existe isso não jogo em várias plataforma nunca aconteceu isso, esse tempo e muito alto e foi solicitado via Pix, as plataformas que jogo e no 1 hora recebo, não sei porque só esse tá com esse tempo todo já foi verificada tudo, pra receber e rapidinho pra pagar uma eternidade