7Slots Casino - 書類の問題により、プレイヤーの入金が遅れています。

I've been waiting a week for my deposit, and the casino is asking for documents that I've already uploaded about 10 times. Once they approved them, but then they appeared as rejected again. I've sent everything they've requested, but nothing is happening with the deposit.

Llevo una semana esperando mi depósito y el casi me pide documento que ya los he subido como 10’veces y una vez los aprobaron y después denuevo salían rechazos he enviado todo lo que me han pedido pero no pasa nada con el depósito

Hello espinozarivera.Ale,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with 7Slots Casino. Please allow me to ask you a few more question before we would move forward.

• Could you please advise since when exactly is the verification process ongoing?
• Which documents have been already approved and which ones not?
• When was the last time you spoke to the casino and what was it about?

Please note that the verification process may take up to 14 days after sending in all the requested documents.

Looking forward to your answer.

Regards,

Nick