Afun Casino - プレイヤーの撤退が遅れ、プロモーションが削除されます。

Since I've been on the platform, I haven't received any promotions that have been removed from me that I've won and I've already read and reported and the response is that they don't know anything about them, it's unfair to me, my ID is 118001341 afun.com, good evening.

Desde que estoy en la plataforma no eee resivido promociones que me an kitado queeee eeee ganado i ya leees eeee reportado i la respuesta es de que no saben nada de los es injusto en mi personal mi ID 118001341 afun.com buenas noches

Dear aaronbodega22,

Thank you very much for submitting your complaint. I’m sorry to hear about your withdrawal problem.

Please allow me to ask you a few questions, so I can better understand the situation.

• Could you please advise if your account has been fully verified?
• Have you been advised why you can’t withdraw your winnings? Is it an internal casino system issue, or it’s related to your account only?
• When did you request a withdrawal from the casino? Is it still pending in your account?
• Could you please share with me your communication with the casino? Send emails or chat transcripts to my email at tomas@casino.guru, or post screenshots here

Looking forward to hearing from you.

Best regards,

Tomas