Batery Casino - プレイヤーの入金が遅れています。

I had a highly disappointing experience with Batery Casino. I made a successful deposit, but the funds never appeared in my account. Despite sending multiple emails to customer support, I haven't received a proper or positive response. It's been 24 hours, and I'm still waiting for my money.

This lack of communication and support is unacceptable. I would never recommend Batery Casino to anyone. Reliable transactions and responsive customer service are essential for an online casino, and Batery Casino has failed on both counts. Avoid this site if you value your money and time.

Dear Vishn4ir,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. If your deposit has never been credited to your casino account, the only thing I would recommend is contacting your payment provider. They need to investigate but bear in mind that it’s a complicated process that might take approximately one month. In these cases, the casino usually has its hands tied. I would also strongly recommend against depositing any more funds until the issue is resolved.

If the money got lost during the transaction, it will take some time before it’ll be credited to your casino account.

I’m sorry we couldn’t be of much help now. I will leave this complaint open for a month and kindly ask you to keep us updated. Thank you very much for your understanding.

Best regards,

Tomas

Dear Vishn4ir,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.