The player from the United Kingdom has an unspecified issue with his casino account. The player did not respond to our questions and comments, so we rejected the complaint.
Thank you very much for submitting your complaint. I’m really sorry to hear about your issue with BC.Game Casino. I’m afraid I will need more information regarding your problem. Please could you elaborate?
We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.
Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.