BC.Game Casino - プレイヤーのバランスに問題が発生しました。

i win but it didnt count but i lost 1 time it took all my money is there a way i can get my money back??

Dear MerkNCL,

Thank you very much for submitting your complaint. I’m afraid, I am not sure I understand correctly what happened. Could you please describe the situation in more detail? How did the casino take all your money? Did you bet and lost?

I will be waiting for your reply patiently.

Best regards,

Kristina

Dear MerkNCL,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.