BDM Bet Casino - プレイヤーのアカウントは閉鎖され、資金の入金が遅れています。

Good evening, I created an account at a casino that I found on your website, which had good reviews. after the account was verified via kyc and everything was perfect when I requested a withdrawal of 900 euros after 40+++ hours passed my verified account was closed. and when I asked them they told me something about a second account which is not valid. I explained to them that I don't have another account. and I really don't have anything else because I found him in your casino guru a few days ago.

They tell me if I want my money back,I send documents with my skrill account for my deposits and my address. BUT I don’t have skrill account and every deposit was from my Netteler account. I told to them but they don’t care. I have documents with my deposits. And documents with my verification.

I think they stole my money by telling lies. I have evidence for what I say about account verification.

BDMBET WAS THIS CASINO 

Dear dhmhtrhsvor, 

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you a few questions so I can understand the whole situation completely.

Is there any chance that someone from your household or using the same IP address has also created an account at this casino?

Have you accumulated your winnings with or without an active bonus? 

Do I understand correctly that the casino promised you a refund of your last deposit?

I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply. 

Best regards, 

Veronika

In general, quite a few people come to my house, because I often host well-known friends and my family. I don't know much more. all I know for sure is that I found BDM casino from your website. The winnings I collected were without active bonus with deposits that I had, from the Netteler account. There are also details about my account deposits and verification. Thanks for your time.

Γενικά έρχεται αρκετός κόσμος στο σπίτι μου, διότι φιλοξενώ αρκετες φορες γνωστούς φιλους και την οικογένεια μου. Δεν γνωρίζω κάτι παραπάνω.το μόνο που ξέρω στα σίγουρα είναι ότι το καζίνο BDM το βρήκα από τον ιστότοπο σας. Τα κέρδη που συγκέντρωσα ήταν χωρίς ενεργό μπόνους με καταθέσεις που είχα κανείς, από τον λογαριασμό Netteler. Υπάρχουν και στοιχεία για ότι αφορά τις καταθέσεις και την επαλήθευση του λογαριασμού μου. Ευχαριστώ για τον χρόνο σας.