Thank you for submitting your complaint. From your screenshots I can see that you made €6 bets and won €10 multiple times. All BetAmo bonuses has a maximum bet rule €5. From these screenshots is it clear that you breached the terms and conditions. What did the casino write to you?
We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.
Unfortunately, we’re forced to reject this case because the player hasn’t responded to our messages and questions and it is clear from the screenshots that T&C's were breached.