BetFlag Casino - プレイヤーが支払額に異議を唱える。

THE PAYOUT TABLE SAYS 500. IT'S EITHER EUROS OR MULTIPLIED BY THE BET. THEY GIVE ME 26 EUROS BASED ON WHAT? ATTACHING SCREENSHOT

TELL ME HOW I CAN SEND YOU THE SCREENSHOTS SINCE I CAN'T UPLOAD THEM HERE. THANK YOU, GOOD EVENING

LA TABELLA DEI PAGAMENTI DICE 500 , O SONO EURO O SONO MOLTIPLICATI PER LA PUNTATA, MI DANNO 26 EURO IN BASE A COSA ?ALLEGO SCREEN

DITEMI COME POSSO FARE A INVIARVI GLI SCREEN QUI NON LI CARICA, GRAZIE BUONA SERA

Dear MIRANDOLA,

Thank you very much for submitting your complaint. Unfortunately, I’m not able to assist you with this case based on the current description of events and I will definitely need more information. Could you please elaborate?

Were your winnings credited incorrectly?

I will be waiting for your reply patiently.

Best regards,

Kristina

Dear MIRANDOLA,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.