Betlive Casino - プレイヤーの撤退が遅れています。

Think 10 times while playing on this site. They haven't paid $1000 in 2 weeks and live support is constantly sending spam messages asking me to be patient. My account is a verified account, there is no rule violation, but no payment is made.

Dear alpato,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you a few questions, so I can understand the whole situation completely. 

• Do I understand correctly that you requested the withdrawal on December 27?
• Have you made any successful withdrawals before? 
• Did you accumulate your winnings with or without an active bonus?

I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Kristina

Dear alpato,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.