Betpanda Casino - プレイヤーの撤退が遅れています。

Hi, last night I withdrew 4490 USD on the ETH network, transaction number 202655904. After 1 hour, not seeing them arrive, I wrote to the chat and they told me they sent them with BSC. now since that wallet does not support bsc and since I withdrew with eth, send them back to me with eth or reverse them to the gaming account thanks

Dear Alano83,

Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with Betpanda Casino.

Please allow me to ask you a few questions, so I can better understand the situation. 

• Could you please share any evidence supporting your claims?
• Was this your first withdrawal from the casino using this payment method?
• Share screenshots here or submit any relevant evidence of communication with the casino to my email at tomas@casino.guru

I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Tomas