Betpanda Casino - 出金後、プレイヤーのアカウントがブロックされました。

I placed a bet i won and then made a withdrawal. They told me that my withdrawal is under security check and they will update me soon. Dew weeks later they blocked my account and whenever i contact their live chat they tell me to send an email to their support which i did but it’s been 20 days sinc my first email and so far not even a single reply

Hello Darren.D, ,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Betpanda Casino. Please allow me to ask you a few more question before we would move forward.

• Could you please advise since when is your account fully verified?
• Did you accumulate your winnings with real money or did you use a bonus?
• Did you play casino games or sports betting?

Looking forward to your answer.

Regards,

Nick

Dear Darren.D,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.