The player from Ireland joined Betssen Casino and attempted his first withdrawal in April 2024. After providing KYC documents, the casino rejected his passport, stating it did not comply with their licensing regulations. Despite having Irish residency, the casino asked the player to withdraw his deposit and stated they would close his account, causing him to lose his winnings. The issue was resolved after the casino reconsidered their initial decision, allowing the player to successfully withdraw his winnings.
アイルランド出身のプレイヤーはベッセンカジノに入会し、2024年4月に最初の出金を試みた。KYC文書を提出した後、カジノは彼のパスポートがライセンス規制に準拠していないとして拒否した。アイルランド在住であるにもかかわらず、カジノはプレイヤーに預金の引き出しを求め、アカウントを閉鎖すると述べ、賞金を失うことになった。カジノが当初の決定を再考した後、問題は解決し、プレイヤーは賞金を無事に引き出すことができた。
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