BlueChip Casino - プレイヤーの引き出しは没収されました。

Hello Casino guru,

I playing bluechip casino more than 1 year, I have issue with three withdrawal's....On 14th may, 23rd june,12th august, My withdrawal amount was deducted and shows as confiscate...When i contact support chat they said amount was confiscate because you break our terms and conditions while bonus amount...But there is no bonus amount...I played with my real balance and withdrawal after 1x wagering...Please solve this problem...I know it was too late to submit my complaint but i don't know about this casino guru solves casino sites issues who facing problems....If u can open my withdrawal issue and solve my problem it will be very helpful for me...

I am sending some screenshots about withdrawal conficaste...Only one withdrawal amount was play with bonus and win 5044... But that bonus balance plays(instant games) according to their terms and conditions(Max bet 400 and cashout at min 1.5x)...I play with casino terms and conditions... Other two withdrawal amount was play with my real balance one was 11000 and other was 8000....Please solve my problem...I believe u can solve my problem

Dear immushaik143sa,

Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with BlueChip Casino.

Please allow me to ask you a few questions, so I can better understand the situation. 

• Is your casino account accessible to you? Can you log in?
• Could you please share with me the communication in which the casino accuses you of breaking any rules or justifies the confiscation of your funds?
• My email is tomas@casino.guru

I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Tomas