Boomerang Casino - プレイヤーの撤退は遅れています。

I cashed out my 609$ in ethereum. When I cashed out I was told it would take 3 days for the cashout to process. I was shocked because all the reviews said the site has near instant crytpo withdrawls. Then I waited 3 days and contacted them and asked where my money was. They said wait a littlie more. The another day passes and they just keep saying the same thing. Wait a little longer. The casino states that is will complete withdrawls within 3days. Now I am worried they will just steal my money,.

Dear Mogolor,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. It’s quite usual for withdrawal, to take a couple of days or even weeks to get fully processed. This means that it may take some time before your money appears in your account. That’s why we advise players to be patient and wait at least 14 days after requesting their withdrawals before they submit a complaint.

Before we move forward, could you please clarify when exactly you requested this withdrawal?

Looking forward to hearing from you.

Best regards,

Kristina

I cashed on on May 21st. Today it still says processing... such a scam they want you to cancel the withdrawal. So they delay the withdrawl until basically you log a complaint with you guys...

I fully understand your frustration, Mogolor. However, we always give the casino two full weeks to process each payment. I will keep this complaint opened, and if there’s no development by the end of this time frame, we will intervene. Let’s stay positive and wait for the good news regarding your withdrawal. Thank you in advance for your patience.

They paid this AM. THX FOR THE HELP

Awesome news, Mogolor. As the complaint has been successfully resolved, we will now close it as ‘resolved’ in our system. Thanks for your cooperation and don’t hesitate to contact us if you run into any issues with this or any other casino in the future. We are here to help.