Bullsbet.io Casino - キャッシュバックの問題により、プレイヤーのアカウントが閉鎖されました。

Hello my complaint is about the fake cashback and Also to Show how they lie and thread players. I should get roundabout 25 Euro cashback for around 250 deposits. I didnt recieve and went to the chat. The chat said it is just for verified players. Then i asked where this rule is written and i will do a complaint and thread if i will dont get. The chat was not able to Show where it is written in the terms and conditions and acted then like a kid and closed my account. Its seen that this casino is acting like they want and do their terms eveyday like they want. I Release and add the chat Screenshots in here and at the rating and discussion

Dear yasin61,

Thank you very much for submitting this complaint. I'm sorry to hear about your problem. Please allow me to ask you a few questions to clarify your situation.

Could you please send me the link to the cashback promotion you are referring to? If you do not have a direct link, you may also post a screenshot here.

What was the balance in your account when the casino closed it?

I hope we will be able to help you resolve this issue as soon as possible. Thank you in advance for your reply.

Best regards

Veronika

Dear yasin61,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.