Caibo Casino - プレイヤーの出金リクエストが遅れています。

I used the initial deposit bonus to play and won.

I completed the required KYC verification and requested a withdrawal, but it's been about two weeks since the casino site said the withdrawal would be processed immediately, and it still hasn't been completed.

Please expedite the withdrawal processing.

初回入金ボーナスを使ってプレイして勝ちました

所定のKYC認証をクリアして出金申請をしたのですが、カジノサイト側からすぐに出金されると言われてから2週間ほど経っても出金されていません

早く出金をするように催促をしてほしいです

Hello kaorun599,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Caibo Casino. Please allow me to ask you a few more question before we would move forward.

• Could you please advise since when is your account fully verified?
• Is this your first ever withdrawal and what method are you using?
• When was the last time you spoke to the casino and what was it about?

Looking forward to your answer.

Regards,

Nick