Casinia Casino - プレイヤーはゲーム中にウェブサイトの不具合に遭遇します。

Every time you select a game and, for instance, purchase free spins, it reloads 2-3 times. This tends to occur at exceptionally random moments when you feel like you're about to win.

This feels highly untrustworthy.

Do not sign up!!!!

Very untrustworthy.

I have purchased free spins for over €2000. And I have been frequently kicked out when it seemingly was going well.

Untrustworthy

Jedes mal wenn man ein Spiel anwählt und beispielsweise Freispiele kauft, lädt es 2-3mal neu. An einem ganz willkürlichen Zeitpunkt, wo man das Gefühl hat zu gewinnen.

Das wirkt sehr unseriös.

Nicht anmelden!!!!

sehr unseriös.

Habe für mehr als 2000€ Freispiele gekauft. Und bin eben so oft raus geflogen als es vermeindlich gut lief.

unseriös

Hello Markizz,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Could you please forward any relevant communication along with your game history in Excel format to nikolas.b@casino.guru? Please advise the exact time of the incident.

Meanwhile, please check our article explaining "How slot machines are programmed" https://casino.guru/how-slot-machines-work-math#how-are-slot-machines-programmed and maybe it’ll help to understand how servers communicate with players and what issues might occur on the way.

Please understand, that without any supporting evidence we can’t proceed further with this case as it would be close to impossible to confront the casino.

Looking forward to hearing from you. Thank you in advance for your understanding.

I can no longer prove.

I have already closed my account.

Since I don't assume that I have any chance of being entitled in any way, I won't invest any more energy in it.

I just wanted to vent my anger.

For me the topic is closed.

Kann ich nicht mehr nachweisen.

Ich habe mein Konto bereits geschlossen.

Da ich nicht davon ausgehe, dass ich in irgendeiner Form eine Chance auf auf mein Recht habe, werde ich da auch keine Energie mehr rein investieren.

Ich wollte meinen Ärger nur kundtun.

Für mich ist das Thema abgehakt.

Hello Markizz,

I'm sorry to hear that we can't proceed in resolving the case but you must understand that it is basically impossible without any proof. Please be sure to collect enough details if you would come across any other issues in the future with any online casino.

Wish you best luck.

Regards,

Nick