Cherry Spins Casino - プレイヤーの賞金の支払いが遅れました。

Nit paying out winnings or answering email inquiries. Very disappointed. Will not play on site ever again.

Dear countrygrl341969,

Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with Cherry Spins Casino.

Please allow me to ask you a few questions, so I can better understand the situation. 

• Could you please advise if you have access to your account?
• What games did you play to accumulate your current balance in the casino? (slots, live games, betting on sports)
• Did you achieve your winnings with the help of a bonus?
• Could you please share your communication with the casino? Send emails or chat transcripts to my email at tomas@casino.guru, or post screenshots here

I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Tomas

Complaint can be closed. No longer any funds to withdraw. Gambled it as I knew I wasn't getting my pay out..very upset and will never play on this Game site " CHERRY SPINS " again.

Sadly, since you have played your winnings, I’m afraid there is not much we can do for you. Please understand, that the player is the only one responsible for their account, active balance, and all the bets taking place.

Due to the reasons above, this complaint will now be rejected. Thank you for your understanding, I am sorry we could not be of more help on this occasion. Please do not hesitate to contact us if you run into issues with any online casino in the future.