Dafabet Casino - プレイヤーの撤退が遅れています。

Hello, I have a pending withdrawal and I've tried to contact through all means, but the only response I keep getting is that they are having trouble processing withdrawals, and up to today, my withdrawal has not been processed.

I need to clarify that my winnings were made without any bonus.

Hola, tengo un retiro pendiente y he tratado de comunicarme por todos los medios y la única respuesta que sigo recibiendo es que tienen problemas con procesar los retiros y hasta el día de hoy no se proceso mi retiro.

Tengo que aclarar que lo ganado lo hice sin ningún bono.

Hello elias1020402,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Dafabet Casino. Please allow me to ask you a few more question before we would move forward.

• Could you please advise if your account is already verified and if yes, since when exactly?
• Is this your first ever withdrawal request from the casino?
• When was the last time you spoke to the casino and what was it about?

Looking forward to your answer.

Regards,

Nick

Due to the increased volume of complaints during this time of year, we kindly request your patience while awaiting our responses. We aim to publish each complaint within 48 hours of submission but reserve up to 7 days to reply to any subsequent comments. Additionally, please be aware that it might take a bit longer for your complaint to be assigned to a resolver, as we are currently managing over 900 complaints.

Your understanding is greatly appreciated. Wishing you a delightful holiday season, and we will get back to you as soon as possible.