FastPay Casino - プレイヤーがデポジットのリストをリクエストしました。

For months I have wanted to receive my deposit list in accordance with ART.15DSGVO the casino is deaf!

Seit Monaten möchte ich meine Einzahlungsliste gemäß ART.15DSGVO erhalten das Casino stellt sich taub !

Dear marioara,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you a few questions, so I can understand the whole situation completely. Could you please advise if your account is still accessible? How long ago you've been using casinos' services? Could you please clarify the dispute value (€2,000)? What does this amount represent?

Looking forward to hearing from you.

Best regards,

Petronela

Thank you, it's sorted out, best regards

Vielen Dank, es hat sich erledigt, liebe Grüße

As the problem has been successfully resolved, we will now close the complaint as ‘resolved’ in our system. Thank you very much, marioara, for your confirmation, and please don’t hesitate to contact our Complaint Resolution Center if you run into any issues with this or any other casino in the future. We are here to help.

Best regards,

Petronela

Casino.Guru