FlashDash Casino - カジノの規則により、プレイヤーの引き出しが遅れます。

I received free spins won £113 states I can withdraw and they are saying I have to wait due to live games I have attached screen shots

Dear Alex1012,

Thank you very much for submitting your complaint. I’m sorry to hear about your withdrawal problem. 

Please allow me to ask you a few questions, so I can better understand the situation. 

• Could you please advise if your account has been fully verified? Since when are you attempting to withdraw your winnings?
• When did you complete wagering of the free spins?
• Have you participated in sports betting as the support asserts?

Looking forward to hearing from you.

Best regards,

Tomas

Dear Alex1012,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

All sorted now thank you

Dear Alex1012,

We're glad to hear that your issue has been resolved. We'll go ahead and mark the complaint as 'resolved' in our system. We appreciate your cooperation and confirmation. If you ever encounter any issues with this or any other casino in the future, please feel free to reach out to our Complaint Resolution Center. We're here to help. 

As you know, we do not charge for our services, nor do we accept any gratuities. However, we would greatly appreciate it if you could take a moment to share your experience with our services on Trustpilot https://www.trustpilot.com/evaluate/casino.guru. An honest review, along with any suggestions for improvement, would be invaluable. Your feedback could help others who may be considering contacting us for assistance with online casino-related issues. 

Thank you in advance for your time. 

Best regards, 

Tomas

Casino.Guru