Blitz-bet Casino - 一般ディスカッション

I won over €1,000 at BlitzBet Casino, but I'm not being able to withdraw my winnings. The casino has impossible requirements - I have to present a physical debit card, even though I paid with a virtual card. In my opinion, this is clear fraud! I strongly advise against playing at this casino. Here is the link https://blitz-bet.eu/de/vip

Ich habe im BlitzBet Casino über 1.000€ gewonnen, doch eine Auszahlung wird mir verweigert. Das Casino stellt unmögliche Anforderungen – ich soll eine physische Debitkarte vorlegen, obwohl ich mit einer virtuellen Karte bezahlt habe. Das ist in meinen Augen klarer Betrug! Ich rate dringend davon ab, bei diesem Casino zu spielen. Hier ist die link https://blitz-bet.eu/de/vip

Hi there!

Clearly, the casino is not very familiar with the virtual card features, or they want to be sure this card is issued to the same holder as the physical card, though I would assume a bank statement should suffice.

Is this the only thing you need to resolve in order to pass the verification? For how long have you been stuck in this situation, please?

Could your bank support you by providing the statement for the virtual card, perhaps? Maybe it is time to call the bank clerk.

Hi, if you're waiting a few days to make a withdrawal, I probably wouldn't go straight into it talking about the casino doing some kind of fraud. If the withdrawal is processed and you text them 20 times, what do you expect them to tell you? Sometimes you have to be a little patient to get the money.

What payment method do you use? Did you need to verify or not? 

It's been over a week now and the payment still hasn't been processed, even though my account has been fully verified for a few weeks. I only get evasive answers in the chat; I'm told they don't know when it will be processed. The terms and conditions clearly state that payments are processed within two working days.

Es ist jetzt schon über eine Woche her, und die Zahlung wurde immer noch nicht bearbeitet, obwohl mein Konto seit einigen Wochen vollständig verifiziert ist. Im Chat bekomme ich nur ausweichende Antworten; man sagt mir, man wisse nicht, wann die Bearbeitung erfolgen würde. Dabei steht in den AGB klar, dass Zahlungen innerhalb von zwei Werktagen bearbeitet werden.

I suggest you try to get some updates on Monday. Frankly, many casinos do not process these things during the weekends, so just in case the situation is the same at this casino, I suggest confronting them once more tomorrow.

To me straight, there could be many reasons for the delay, and frankly, many reasons why the casino seems to be evasive. Thus, I prefer to save my assumptions for later.