Chipstar Casino - 一般ディスカッション (2ページ)

Hello Radka, I would be happy to explain to you what happened, even if I have little hope that the methods of "Chipstars" will change. I've been playing online for twenty years but nothing like this has ever happened to me!! I made a refund request and received a message via WhatsApp instead of a response from support. The gentleman was very unfriendly, angry and threatening... I can send pictures if you give me the email address. Thanks

Hallo Radka, gerne erkläre ich dir was passiert ist auch wenn ich wenig Hoffnung habe dass sich die Methoden von „Chipstars" ändern. Ich spiele seit zwanzig Jahren online aber so etwas ist mir noch nie passiert!! Ich habe eine Anfrage auf Rückerstattung gestellt und habe statt einer Antwort vom Support eine Nachricht per WhatsApp erhalten. Der Herr war sehr unfreundlich, böse und drohend… Bilder kann ich zusenden wenn Sie mir die E-Mail- Adresse nennen. Danke

Hi, I see that you already had a conversation with Radka here in this thread: https://casino.guru/forum/casinos/chipstars-casino---general-discussion/5#post-73916 so I think it's best to continue there, since you already described your case there. 

Nevertheless, I don't think that this is the kind of behaviour a casino should have and it is too much for me to be threatened. On the other hand, I'm glad you brought it to the forum, where other players will have a chance to see your case. 

But let's stay in the thread I mentioned before.