Hotline Casino - 一般ディスカッション (2ページ)

Yes, okey let’s hope best. Thanks

Yes, thanks. Let’s hope best 🙂

Yes, but i hope what they will answer

Honestly, considering their reputation rating here on Casino Guru, I doubt about some positive result, but I know about similar casinos that surprised me in past so we can hope it will be one of them 🙂

hello i have exactly the same problem i think it's so bold they make so much money and don't want to give anything help me 1500 eu value in dispute

hallo habe genau das selbe problem ich finde das so dreist die machen soviel geld und wollen nix abgeben helfen sie mir 1500 eu streitwert

Hey there.

I think I know how you must feel, try to stay calm, please. Stick with the complaint, we'll do our best to find a fair resolution. 🤞

thank you very much...I'm trying to stay calm please get in touch🙂

vielen dank…ich versuche ruhig zu bleiben bitte melden sie sich🙂

Don't hesitate to ask me if you have additional questions, ok?

yes, how does the process work now?

ja wie läuft das verfahren jetzt ab?

If you're asking about the complaint process, you might find this article useful. At the moment the complaint handler Kristina is working with the information you've provided. She's part of the first response team though, I would assume you're being given a new handler once the complaint is ready for advancement.

Anything else on your mind, please?