アカウントに問題がある

I have been having trouble with level up app cant log into my game any more says a bug. Cant withdraw money either. Don not have acess to the card i opened my account with card and account have been closed due to hacking acess not allowed.

Hello,

this sounds like a serious matter, sadly, if your account and card were hacked, you should contact your bank and police immediately to ensure that you will receive another card at least. 

When it comes to the casino account, try contacting support.

What app are we talking about, please? Where do you play?