トーナメントで勝ったお金は受け取ってはいけません

I received 100 free spins in a tournament where in that tournament I had a balance of €2,000 and so on and I didn't receive anything the money disappeared when I left the game

Recebi 100 free spins num torneio onde nesse torneio fiz saldo de 2,000€ e tal e não recebi nada desapareceu o dinheiro ao sair do jogo

in which casino?

em que casino?

I hope you are not talking about the Casino Guru Free Slot tournament, though. Well, I'll wait for an update. 🤔