Gamba Casino - プレイヤーのアカウントは審査のため閉鎖されました。

My wallet on gamba.com has been locked with the stated reason "The account is under review as it was flagged for mines exploitation". This was after a very lucky day (probably my luckiest in years) where I went up around $6k playing Mines, Keno, Dice and Home of the Brave slot.

I currently have $3,300 in my gamba.com account that I can't withdraw and after reading another users review on TrustPilot I'm a little concerned.

Initially I was asked to provide passport, proof of address and a selfie with my gamba account and passport which I did and was able to withdraw some however after winning even more they locked the account again and I'm now waiting 2-3 days for them to do a review.

I have not done any exploit and have just played their games as I normally do. I didn't make any strategy and have just been lucky so I'm not sure why they've locked my wallet.

Here are links to some of the bets that I had today:-

Bet 1: https://gamba.com/casino/home?modal=bet&type=inhouse&ref=0c0df7d3-b0cc-4f69-b45c-990f01b4d662

Bet 2: https://gamba.com/casino/home?modal=bet&type=inhouse&ref=4a70ee8a-b661-4374-b885-6a0285e6e8e2

Bet 3: https://gamba.com/casino/home?modal=bet&type=inhouse&ref=6d0993c2-61a5-489f-a5c2-63256ca7d1e9

Bet 4: https://gamba.com/casino/home?modal=bet&type=inhouse&ref=8154596d-1a6b-4511-b751-9f171355942c

Bet 5: https://gamba.com/casino/home?modal=bet&type=casino&ref=12569b95-1c44-4d9d-9e53-70e561770166

Bet 6: https://gamba.com/casino/home?modal=bet&type=inhouse&ref=1875a113-2232-423f-b9ff-4abe9f15bda6

Bet 7: https://gamba.com/casino/home?modal=bet&type=inhouse&ref=cfd2e6c9-f6a7-4816-aa69-6f27f66a82f6

Bet 8: https://gamba.com/casino/home?modal=bet&type=inhouse&ref=8a6fc764-603f-41c2-a592-fdabae4e7266

Dear RUSHUK,

Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with Gamba Casino.

Please allow me to ask you a few questions, so I can better understand the situation.

• Could you please advise how long were you a player of the casino and when exactly was your account blocked?
• Could you please share the communication between you and the casino regarding the accusations against you?
• Please forward the communication to my email at tomas@casino.guru

I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Tomas