Gangsta Casino - プレイヤーの撤退状況は追跡不可能です。

I've been waiting for over three business days since I requested a withdrawal from the casino, and they're telling me in chat that I don't have any active withdrawal

Ya tengo más de tres días hábiles que solicité mi retiro del casino y me dicen en chat que no tengo activo ningún retiro

Hello MORALESLIC4,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Gangsta Casino. Please allow me to ask you a few more question before we would move forward.

Could you please advise if your account is already verified and if yes, since when exactly? Did you accumulate your winnings with real money or did you use a bonus? When was the last time you spoke to the casino and what was it about?

Please note that we recommend to wait at least 14 days for your withdrawal to be processed specially if it’s your first ever request.

Looking forward to your answer.

Regards,

Nick

If it is already verified, I do not use bonuses, I always play with my money

Si ya esta verificada no uso bonus siempre juego con mi dinero



The casino already sent me a message, everything is in order

Ya me mandó mensaje el casino todo en orden

Dear MORALESLIC4,

I'm glad to hear that your issue has been resolved successfully. I will now mark the complaint as 'resolved' in our system. 

Thank you for your cooperation, and please do not hesitate to contact our Complaint Resolution Center if you run into any issues with this or any other casino in the future. We are here to help.

Best regards,

Casino.Guru