GGBet Casino - プレイヤーの引き出しが遅れています。

Hello, I registered at this casino gg.bet, and everything was fine at first. I was able to make withdrawals, but from one day to the next, my withdrawals were being rejected. I tried more than 20 times, and they were always rejected. I contacted support, and they told me I had to verify my account. I did that, and my account was successfully verified, but the withdrawals continued to be rejected. I contacted support again, and they just kept telling me to send an email and so on—just a bunch of excuses. I've never been able to withdraw my money again, and I want to see if you can help me.

Hola, me registre a este casino gg.bet y todo bien al principio, si me dejaba retirar, pero de un dia para otro me estaba rechazando el retiro, lo intente mas de 20 veces y siempre me rechazaron, me comunique con soporte y me dijeron que tenia que verificar mi cuenta, asi lo hice y si pude verificar la cuenta, pero siguio rechazando los retiros, me volvi a comunicar con soporte y solo me decian que me enviaran un correo y asi, puras excusas y nunca he podido volver a retirar el dinero, quiero ver si pueden ayudarme

Hello FrancheR,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with GGBet Casino. Please allow me to ask you a few more question before we would move forward.

Could you please advise since when is your account fully verified? Did you accumulate your winnings with real money or did you use a bonus? When was the last time you spoke to the casino and what was it about?

Looking forward to your answer.

Regards,

Nick

Dear FrancheR,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.