勧められてカジノに参加し、出金手続き中に問題が発生するまで楽しんでいました。カジノは、身分証明書が判読できないとして受け取りを拒否しましたが、20回以上送信し、私の側では判読可能だったようです。13日、アカウントとその残高がロックされたので、私はびっくりしました。カジノは、複数のアカウントを持つというカジノの規則に違反したと思われるため、支払いは行わないと言いましたが、これは事実ではなく、この件について連絡を取ることもできません。
何が起こったかというと、私たちは同じ世帯がカジノに複数の顧客を持つことはできないことを知らなかったのです。ここの住人は皆プレイしており、カジノ側からそのような規則について知らされたことはありません。賭博サイトを利用するためだけに住居を移転しなければならないというのは、まったく不合理です。特にここの住人は皆ギャンブルゲームを楽しんで利用しているのですから。そのような制限があるなら、カジノの規則に明記されているはずですが、私はこれについて何も見つけられませんでした。そこで今、私は交渉を試みており、状況の解決を手伝ってくれるオンライン法律顧問も雇っています。
私は自分の権利を知っていますし、いかなる規則にも違反していないことも認識しています。今後も、あらゆる利用可能な手段を使って、目の前の問題に対処していきます。勝ちよりも負けのほうが多く、カジノが負けることはないと誰もが知っているので、この状況は理解できません。ほとんどの場合、損失に終わっても、このビジネスはカジノにとっては利益を生み、私たちにとっては娯楽なのです。
しかし、私は自分の権利に自信を持っており、いかなる規則も侵害していないと認識しています。私は目の前の問題を解決するために努力を続けます。皆さんのサポートを期待しています。
I joined the casino upon recommendation and was enjoying it until I started encountering problems during the withdrawal process. The casino refused to accept my identification document, claiming it was illegible, despite my sending it more than 20 times and it appearing legible on my end. On the 13th, I was taken aback when my account, along with its balance, was locked. They told me they wouldn't pay me because I had supposedly violated the casino's rule of having more than one account, which is not true, and I am unable to contact them to discuss this.
What has happened is that we were not aware that the same household could not have more than one client with the casino. Everyone here plays, and no casino has ever informed us of such a rule. It's quite absurd to expect us to relocate our residence just to be able to use a betting site, especially since all of us here enjoy and use gambling games. If such a restriction existed, it should have been stated in the casino's rules, yet I didn't find anything about this. So now, I am attempting to negotiate and have even hired an online legal advisor to help me resolve the situation.
I know my rights, and I am aware that I did not breach any rules. I will continue using all available channels to address the issue at hand. I do not understand this situation since we've lost more than we won, and we all know that the house never loses. This business is profitable for them and entertainment for us, even if most of the time it results in losses.
But I am confident in my rights and know that I did not infringe upon any rules. I will keep pushing to resolve the issue at hand. I am counting on your support.
Entrei na casa por indicação, e estava gostando, comecei ter problemas quando quis fazer o saque, a casa não aceitava o meu documento dizendo que estava ilegível e eu mandei mais de 20 vezes e aqui pra mim estava legível. No dia 13 fui surpreendido com o bloqueio da minha conta com o valor, e disseram que não iam me pagar porque eu havia infligido a regra da casa de ter mais de uma conta, isso não procede, tentei falar e não consigo.
O que acontece e que não sabíamos que não poderia ter mais de um cliente na casa da mesma residência, aqui todos jogam e nunca em nenhuma casa foi me informado isso, por que e meio absurdo que tenhamos que nos mudar de residência para que possamos usar um site de aposta senso que aqui todos nos gostamos e usamos jogos. Se não podia teria que esta na regra do cassino e não encontrei isso lá em nenhum lugar. Então estou tentando tratativa e já ate contratei uma assessoria jurídica online, para tentar resolver. Não entendo isso porque já perdemos mais que ganhamos e todos sabemos que a casa de aposta não fica no prejuízo nunca, para eles e um negocio bom e lucrativo e para nos e diversão e a maioria das vezes prejuízos.
Mas sei meus direitos e ciente de que não infligir nenhuma das regras continuarei com todas as tratativas possível para resolver o caso em questão. Conto com vocês.
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