Godbunny Casino - プレイヤーの撤退が遅れています。

Hello, the casino is simply not processing my withdrawal from 26.04.2024, and they are no longer responding to me, not even in chat. Perhaps you can assist me. All withdrawals prior to the 26.04 were processed.

Hallo das casino bearebeitet meine Auszahlung vom 26.04.2024 einfach nicht und antwortet mir nicht mehr gar ist der chat noch online. vielleicht können sie mir helfen. alle Auszahlung vor dem 26.04. wurden alle bearbeitet

Hello teenagemutants808,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Godbunny Casino. Please allow me to ask you a few more question before we would move forward.

Could you please advise since when is your account fully verified? Did you accumulate your winnings with real money or did you use a bonus? When was the last time you spoke to the casino and what was it about?

Please note that we recommend to wait at least 14 days for your withdrawal to be processed.

Looking forward to your answer.

Regards,

Nick

Hey yes my account is fully verified and I have already withdrawn funds. The winnings are without bonus

the casino no longer responds to emails or chat.

the last time on 26.4. Contact with the casino

Thanks

Hey ja mein Konto is vollständig verifiziert und ich habe auch schon Gelder abgehoben. Die Gewinne sind ohne Bonus

das Casino antwortet auf keine Mails mehr oder im Chat.

das letzte mal am 26.4. Kontakt mit dem Casino

danke

Hello teenagemutants808,

As the recommended time frame has now passed, can you please advise if there's been any update regarding the payout?

Dear teenagemutants808,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.