Goldenbet Casino - プレイヤーの辞退は一貫して拒否されます。

Hi,

I am a high roller,I was losing 90k in a week at Golden bet casino,I am fully verified.Now I have a ballance of almost 130k and the casino is not paying my wini gs.The always cancel my withdraws,the dint reply,they dont explain,always diferend lies.IBAN is wrong,limit reached,contact us later,try again,wait etc.10 days now they stopee accepting my withdraws.As a VIP depositing hundreds of thousands,I have higher withdraw limits.They try to scam me and dont pay my winnings.I will upload available amails and chat.Please hell

Dear daimdim,

Thank you very much for submitting your complaint. I’m sorry to hear about your issue. Please allow me to ask you a few questions to make sure I understand your situation completely.

Have you made any successful withdrawals from the casino in the past?

Is there any active withdrawal request in your casino account right now?

When was the last time you communicated with the casino and what was it about?

Please forward any communication between you and the casino that might be relevant to your case to veronika.l@casino.guru.

I hope we will be able to help you resolve this issue as soon as possible.

Thank you in advance for your reply.

Best regards

Veronika

Hi,

I have made 5 successful withdraws to 2 diferent Bank acxounts vis SEPA.

Now is an active withdraw in my account,I olaced it again 1 hour ago.

I communicated again with the casino today,via live chat 3 times and I send them again an email.Daily routine,every day they treat me like a morron in chat,they stoped a week ago to reply to my emails.

I forward all communication screenshots.

Please confirm receiving of my email with screenshots from chat and email exchanges with Golden Bet.

I am desperate,

I tilted last nigbt because they dont let me cashiut my money and now my balance from 130k is 10k.

I dont know what to do.

I lost all 130k ballance plus 30k deposits today because they refused to pay my winnings.I am dilepresed.I dont know what to do now.I am depserate.I need a compensation.Please help

Thank you for your emails. Do I understand correctly that you gambled away your entire balance?

Yes that is correct.The fault is at the cadino because they kept rejecting my withdraws again and again using various excuses on chat and they ignored my emails.Help me ask a compensations,this is not right what they did.

I'm sorry but since you gambled away your balance, there is nothing we can do to assist you. Due to this reason, your complaint will now be rejected. Thank you for your understanding, I am sorry we could not be of more help on this occasion. Please do not hesitate to contact us if you run into any issues with this or any other casino in the future.