Highroller Casino - プレイヤーのアカウントが予期せず閉鎖されました。

Hi i lose on 28March4500£ on 30 March i win 5300€ after that i recive the text your acc its close i spoke with them by email they ask to se from where my money coming i send them my personal bank account, my business account and proof in director in that business past 5 days nobody say they close my acc and shere is my money??

Dear 8tyj2ryzrg,

Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with Highroller Casino.

Please allow me to ask you a few questions so I can better understand the situation.

• Could you please advise how long you were a player at the casino and when exactly your account was blocked?
• How did you learn about your account being blocked?
• Have you completed account verification in the casino?
• What games did you play to accumulate your current balance in the casino? (slots, live games, betting on sports)
• Did you achieve your current balance with the help of a bonus?
• Could you please share with me your communication with the casino? Send emails or chat transcripts to my email at tomas@casino.guru, or post screenshots here

I hope we will be able to help you resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Tomas

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The only legitimate way we will contact you is through this official complaint platform or via the email addresses provided in your complaint thread.

Stay cautious and contact us directly if you have any doubts.