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States that Portuguese cannot register

Diz que não dá para register portugueses

Dear vannl,

Thank you very much for submitting your complaint. I am sorry to hear about your issue. Do I understand correctly that you are unable to create an account in this casino because you are from Portugal?

Please keep in mind that each casino may choose who they will provide their services. Some countries are restricted due to legal reasons, licensing reasons, or because they forbid online gambling altogether.

I have checked the Terms and Conditions of HotSlots Casino and this is what I found:

The CLIENT guarantees at all times not to be a resident or registers from the 'Excluded Countries' like: United States, United Kingdom, Curacao, Aruba, Bonaire, St. Martin, St. Eustatius, Saba, Israel, Australia, Turkey, Hong Kong, Netherlands, France, Spain, Italy, Denmark, Belgium, Romania, Iran, Iraq, Portugal, Slovakia, Malta and/or others where legal restrictions apply.

If you have not opened an account in this casino yet, the only thing we can recommend is to choose a gambling establishment accepting players from your country. You may check the casinos with the highest safety index here: https://pt.casino.guru/melhores-casinos-online

Please let me know if there is anything else I can help you with. Thank you in advance for your reply.

Kind regards

Veronika

Dear vannl,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.