IceCasino - プレイヤーの撤退が遅れています。

Dear denisdukarev95,

Thank you very much for submitting your complaint. I’m sorry to hear about your issue with IceCasino. I’m afraid I will need more information regarding your problem. Please could you elaborate?

• Is your account verified?
• Have you contacted casino support regarding the issue? With what result?

I will be waiting for your reply patiently.

Best regards,

Tomas

Dear denisdukarev95

Thank you for the complaint.

Can you please specify the disputed transaction IDs?

Have you also reported this to support?

Kind regards

Dear denisdukarev95,

kindly reply in the complaint thread or to my email at tomas@casino.guru

Replying to an automatic 'no-reply' email might cause your replies to be overlooked.

Please let me know if there is any particular withdrawal you are struggling with, otherwise your complaint will be closed. Thanks for your understanding.

Dear denisdukarev95,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.