IceCasino - プレイヤーの検証がスタックしています。

How long to wait for verification and Withdraw?

Hello nadirglumac97,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with IceCasino. Please allow me to ask you a few more question before we would move forward.

Since when is your verification or withdrawal pending? Did you forward all the requested documents to the casino? Did you use any bonus to accumulate your balance?

Please note that if you are not yet verified, you won't be able to withdraw and it might take up to 14 days after successful verification to receive the money.

Looking forward to your answer.

Regards,

Nick

What should I do now?

Hello, nadirglumac97

According to our records, the transaction was successfully completed at 03.04.2022 19:48:31 (UTC).

Can you please confirm?

Kind regards,

IceCasino

Hello nadirglumac97,

Could you please confirm that the money has arrived?

Dear nadirglumac97,

We haven't hear from you in a while. Please note that the complaint will be rejected if we won't get any respond within the next 7 days.

The complaint will be now rejected for the above mentioned reason.