The player from Germany complains about unspecified issues. We can only assume that the complaint was about delayed withdrawal, because the player later confirmed he was paid out, therefore we marked the complaint as resolved.
Awesome news, bubume3. As the complaint has been successfully resolved, we will now close it as ‘resolved’ in our system. Thanks for your cooperation and don’t hesitate to contact us if you run into any issues with this or any other casino in the future. We are here to help.