Immerion Casino - プレイヤーの撤退が遅れています。

Depositing works, but withdrawing doesn't. I could write for 3 hours about this. Players are being stalled and are meant to lose their winnings. Nothing else.

einzahlen geht, auszahlen nicht. ich kann jetzt 3 stunden schreiben. Spieler werden hingehalten und sollen Gewinne verzocken. nichts anderes.

Hello katjaleesch,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Immerion Casino. Please allow me to ask you a few more question before we would move forward.

• Could you please advise if your account is already verified and if yes, since when exactly?
• Did you accumulate your winnings with real money or did you use a bonus?
• When was the last time you spoke to the casino and what was it about?

Looking forward to your answer.

Regards,

Nick