IviBet Casino - プレイヤーの賞金は没収されました。

I want to file a complaint because the casino has confiscated my deposits and winnings on the grounds of alleged fraud. I was the one who used the casino and managed my funds, so I do not understand what they mean or what they are basing this on. If they do not want to provide a solution, they should at least return my money, please!!

Quiero presentar una queja ya que el casino confisco mis depósitos y ganancias por supuesto fraude, cuando yo fui el que uso el casino y administre mis fondos, no entiendo a que se refiere y a que se basan, pero si no quieren dar solución por lo menos que me devuelvan mi dinero por favor!!

Hello Angel.22,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with IviBet Casino. Please allow me to ask you a few more question before we would move forward.

• Could you please advise if your account is already verified and if yes, since when exactly?
• Did you accumulate your winnings with real money or did you use a bonus?
• When was the last time you spoke to the casino and what was it about?

Looking forward to your answer.

Regards,

Nick

Dear Angel.22,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.