JeetCity Casino - プレイヤーのアカウント閉鎖リクエストが遅れています。

Hello, they don't want to close my account, even though I've already written many emails.

Hallo die wollen mein Konto nicht schließen. Obwohl ich schon viele Mails geschrieben habe.

Dear Marcel1990,

Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with JeetCity Casino.

Please allow me to ask you a few questions, so I can better understand the situation.

• Could you please explain what is the reason for closing the account you gave to the casino?
• Could you please share your account closure request with me?
• Could you please share with me your communication with the casino? Send emails or chat transcripts to my email at tomas@casino.guru, or post screenshots here

I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Tomas