K9Win Casino - プレーヤーで未定義の問題が発生しています。

Please assist

Dear Kyler,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Unfortunately, I’m not able to assist you with this case based on the current description of events and I will need definitely more information. Could you please elaborate?

I hope we will be able to help you to resolve your problem as soon as possible. Looking forward to hearing from you.

Best regards,

Petronela

I I won a total of 19k plus, but I was denied withdrawal. They told me Kiss918 did not paid them. And keep on dragging till last year, I complaint thru casino guru, they get back to me. Offering to pay me 1k and ask to withdraw complaint before they pay the balance. After I withdrew, they refused payment again

Thank you very much, Kyler, for your reply. I understand now.

I would like to inform you that your old complaint https://casino.guru/k9win-casino-player-s-winnings-have-been-voided will be revaluated and this one closed since it is related to the same issue.

Thank you very much for your understanding.

Best regards,

Petronela

Casino.Guru